Privacy Policy

1. Introduction

Welcome to No Jokers Black Jack (“the Game”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this policy carefully. If you disagree with any terms of this Privacy Policy, please discontinue use of the Game immediately.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide when you:

• Create an in-game account or display name
• Contact us for support or feedback
• Make in-app purchases
• Participate in promotions or surveys

This may include your display name, email address, and payment information (processed securely by Apple's payment infrastructure — we do not store your card details).

2.2 Information Collected Automatically

When you use the Game, we and our service providers may automatically collect:

• Device type and model
• Screen size and display resolution
• Current screen within the Game and time spent on each screen
• Reduced motion or reduced effects state as set on your device
• Crash diagnostic information, which may be sent to the developer server
• Operating system version and unique device identifiers
• Usage data (game sessions, features used, in-game actions)
• Performance data (frame rate, load times, error reports)
• Network information (IP address, connection type)
• In-game economy data (coin balance, gem balance, purchases, rewards earned)

2.3 Apple Game Center

If you use Apple Game Center features, we may receive your Game Center alias and player identifier. Your use of Game Center is also governed by Apple's Privacy Policy.

3. How We Use Your Information

We use the information we collect to:

• Operate and maintain the Game and its core functionality
• Manage your in-game account, coin balance, and gem economy
• Process in-app purchases and prevent fraudulent transactions
• Deliver and personalise room skins, cosmetics, and unlocked content
• Provide customer support and respond to your enquiries
• Monitor and improve game performance, fix bugs, and prevent cheating
• Comply with legal obligations and enforce our Terms of Service
• Send important service notices (e.g. changes to this policy)

We do not use your data to display third-party advertising within the Game.

4. Legal Basis for Processing (UK & EEA Users)

If you are located in the United Kingdom or European Economic Area, our legal bases for processing your personal data are:

• Performance of a contract — to provide the Game services you have requested
• Legitimate interests — to improve the Game, prevent fraud, and ensure security
• Legal obligation — to comply with applicable laws and regulations
• Consent — where you have given us explicit consent (which you may withdraw at any time)

5. How We Share Your Information

We do not sell your personal data. We may share information with:

5.1 Service Providers

Trusted third-party vendors who assist us in operating the Game (analytics, crash reporting, cloud infrastructure). These providers are contractually bound to keep your information confidential and use it only for the purposes we specify.

5.2 Apple

In-app purchase transactions are processed by Apple. Apple's handling of your payment data is governed by Apple's own Privacy Policy.

5.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of No Jokers Black Jack, our users, or the public.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred. We will notify you via the email address associated with your account and/or by a prominent notice within the Game before your data is transferred.

6. Data Retention

We retain your personal information for as long as necessary to provide the Game services, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely delete or anonymise it.

If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain certain information for legal or regulatory compliance.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion of your personal data (“right to be forgotten”)
• Restriction — request that we limit how we process your data
• Portability — receive a copy of your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests
• Withdrawal of consent — withdraw any consent you have given at any time

To exercise any of these rights, please contact us at the address below. We will respond within 30 days.

8. Children's Privacy

No Jokers Black Jack is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We will take steps to delete such information from our records.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including countries that may not have the same data protection laws. When we transfer data internationally, we use appropriate safeguards including Standard Contractual Clauses approved by the European Commission.

10. Security

We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links and Services

The Game may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Last updated” date at the top of this page and, where appropriate, by in-game notification. Your continued use of the Game after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

If you are located in the UK or EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority (in the UK, this is the Information Commissioner’s Office at ico.org.uk).