Support

What is No Jokers Black Jack?

No Jokers Black Jack is a landscape card game built on a classic UK shedding mechanic. It features cinematic room environments, a coin and gem economy, customisable room skins, and adaptive AI opponents. It is live on the web now, with native iOS and Android apps in development.

Where can I play No Jokers Black Jack?

No Jokers Black Jack is live now on the web — free to play, no download required. iOS and Android apps are coming soon. Join the waitlist to be first to know when they launch.

Is the game free to play?

Yes — completely free. No Jokers Black Jack is free to play on the web now. Coins are earned through gameplay. Gems are an optional premium currency for cosmetics only. Both are virtual, have no real-world value, and cannot be exchanged for money.

What devices and iOS versions are supported?

The web version of No Jokers Black Jack runs on any modern browser on desktop or mobile. Native iOS and Android apps are in development — join the waitlist for launch updates. Full device compatibility details will be listed on the App Store page at launch.

When does Season One start?

Season One ranked play runs from 23 September 2026 to 21 December 2026. The global ranked leaderboard goes live at midnight at the start of the season.

How does the in-game economy work?

Coins are earned through normal gameplay — win rounds, complete challenges, and progress through the game to accumulate them. Gems are a premium currency available via in-app purchase. Both currencies can be used to unlock room skins, card backs, and other cosmetic content within the Game.

I was charged for an in-app purchase but did not receive the items. What should I do?

In-app purchases in a native app will be processed by its app store. If you were charged but did not receive the purchased content, first restart the Game. If the issue persists, contact us at support@nojokers.co.uk with your order details and we will investigate. Refund requests must be submitted through the store that processed the purchase.

How do I request deletion of my account and data?

You can request deletion in No Jokers: Black Jack under Account, or by emailing support@nojokers.co.uk from the email address registered to your account. We process verified requests within 30 days and confirm once complete. See the account deletion instructions and our Privacy Policy for full details.

The game is crashing or not performing as expected. What should I do?

First, ensure your browser is current and reload the Game. For a native app, ensure the Game is up to date through your device’s app store, then restart it. If the problem persists, contact us at support@nojokers.co.uk and include your device model, iOS version, a description of what happened, and any steps to reproduce the issue. This helps us identify and fix problems quickly.

How do I report a bug or provide feedback?

We welcome all bug reports and player feedback. Please email support@nojokers.co.uk with a description of the issue or your feedback. For bugs, include your device model, iOS version, and steps to reproduce if possible.